Ready to get organized but still have a few questions? Answers to our most frequently asked questions about our services and home organization are below:

What is a Professional Organizer
and do I need one?

A Professional Organizer is someone who helps you overcome clutter and disorganization by creating workable and efficient systems in your home space.  They give you the right tools, the right systems and the right habits to organize your space and keep it that way. Similar to when you want to reach a fitness goal, having someone else motivate you helps you succeed.

You will find that being organized is an investment in yourself, your family and your business that pays huge dividends by decreasing your stress and saving you time.  Clearly, not everyone needs the help of a Professional Organizer. Some people are naturally organized or have the time and energy to handle their organizational issues on their own. They are good at putting the kinds of systems in place to minimize clutter. But organizing isn't something everyone is capable of doing or has the time to do.  Sometimes a client just wants a helping hand and accountability to get it done.

A Professional Organizer can make your home more livable by teaching you skills that can solve a lifetime of organizing and productivity problems. They create nurturing spaces by setting up easy to follow systems. The right organizer will make you feel comfortable and provide objective, innovative and simple techniques so you can streamline your life and space.

Which areas do you service?

We can do anything from your master closet to your mudroom from your children’s playroom to your kitchen pantry. No room is too small and no job is too big. To learn a little more about our services, check out our Services page.

How does it work?

Pre- project starts with an email assessment where we ask you a few questions about your space. Often (but not always) this is followed by a complimentary 10-15-minute telephone conversation to discuss the details and goals of your project. This assessment will help us prepare where to start and what steps to take. For bigger projects (like moves and multi-day projects) we can also schedule an in-home assessment. Please don’t clean the space prior to our meeting. We want to see how you truly use the space so that we can organize it to best meet your needs.

The in-home organizing session will take you through the four stages of sorting, purging, organizing and disposing. This is a three hour minimum appointment. We find you need this amount of time to make a visible change and set up a lasting organizational system.  

Don't worry about buying any organizing products ahead of time. We like to use what you already have in your home. Once we declutter and categorize your space we can evaluate if purchasing other storage solutions makes sense. We can then virtually shop with you, leave you a shopping list, or shop for you. Our expertise will help you decide which products are right for your space.

Do I need to be there while you are working
on my space?

This will depend on the project. You can choose your level of involvement but your presence will make the process much more efficient for certain projects (like purging closets or organizing office space). We will go at your pace and you will make the decisions. Other projects (or once we have done the purging process) can be completed with just a little direction.

How long does it take?

The length of time it takes to get organized can vary from client to client and space to space.  It depends on the amount of stuff, size of space and your participation. The process is more than just cleaning one area and moving to the next. There are decisions that need to be made about what to donate, trash and keep. We can usually give you a "ballpark" estimate based on our experience, but it is generally quite difficult to give estimates in our industry since every situation is so different.

Will my session be confidential?

Yes, of course! Our conversations and work will always be kept between us. All of our work is done in a patient, nonjudgmental, and respectful manner. Client testimonials and/or photos will only be used with explicit permission from the client.

What are your rates?

Rates are for any sized project:

  • Minimum session of up to 3 hours: $150

  • Additional hours: $50 per hour

  • Shopping assistance: $25 per hour

Extras at no charge include travel time and mileage within 20 miles (of Lexington, MA) and removal of small boxes of donations  (donations must fit in organizer’s vehicle) and electronic recycling drop-off.

What forms of payments are accepted?

We accept cash, check, Paypal or Venmo. Payments are due in full by the end of each work session (each day).

What if I need to cancel an appointment?  

Our lives are busy and things happen. If you need to cancel or reschedule less than 48 hours in advance (except for emergencies) there is a cancellation fee of 25% of the session.


For any questions not answered above, please email us at pamela@homespaceharmony.com.


Ready to get started? Contact us here!